After submitting your Silo Markets application, your account may show a status such as Pending Approval while your information is being reviewed.

Most applications can move through the review process without additional action, but some may require extra information or verification. Understanding what happens during this period can help you know when you can begin using your account and how approval may affect time-sensitive promotions.

1. How Long Does Application Review Take?

Application review times can vary depending on the information provided and whether additional verification is needed.

Some applications may be approved quickly, while others can take longer if additional information or review is required.

If your application remains Pending Approval, there is usually nothing you need to do unless Silo asks you to provide additional information.

2. What Does "Pending Approval" Mean?

Pending Approval means your application has been submitted but has not yet completed the approval process.

While your application is pending, certain account features may not be available. For example, you may be unable to:

• Initiate certain deposits or transfers.
• Access all account features.
• Place trades.
• Complete other actions that require an approved brokerage account.

The exact restrictions depend on the status of your application and the feature you are trying to use.

3. Could Silo Ask Me for More Information?

Yes. If additional information is needed to complete your application, Silo may ask you to complete an account task or provide supporting documentation.

If you receive a request, complete it as soon as possible. Providing clear and accurate information can help avoid unnecessary delays.

Check your Silo account regularly for notifications or outstanding tasks.

4. What If I Need My Account Approved for a Promotion?

If you are applying for Silo during a limited-time promotion, keep in mind that submitting an application does not necessarily mean your account is immediately approved.

If a promotion has an eligibility deadline, make sure you review the applicable terms to understand whether you must apply, receive approval, fund your account, or complete another action before the deadline.

Do not assume that a pending application automatically qualifies you for a promotion.

5. What Should I Do If My Application Has Been Pending for a Long Time?

If your application has remained pending longer than expected:

1. Sign in to your Silo account.
2. Check for any outstanding verification tasks.
3. Review your email for requests from Silo.
4. Make sure you have submitted any requested information.
5. Contact Silo Support if you need an update on your application.

If you are waiting on approval for a time-sensitive offer, mention the applicable promotion when contacting Support so they can help clarify the requirements.