The Silo Markets Referral Program allows eligible Silo customers to invite friends and family to join Silo using a unique referral link or code. When a referred customer completes the required qualifying actions, both the referrer and referred customer may be eligible to receive referral rewards, subject to the terms and conditions of the applicable referral offer.

Referral rewards are not necessarily credited immediately after a referral is submitted. The referred customer may need to complete specific qualifying actions, and Silo may need to verify that all program requirements have been satisfied before the reward becomes available.

The specific reward amount, eligibility requirements, qualifying actions, and vesting or processing period may vary depending on the referral offer applicable to your account.

How Does the Silo Referral Program Work?

The general referral process works as follows:

1. An eligible Silo customer accesses the Referrals section of their account.
2. The customer copies their unique referral link or code.
3. The customer shares the link or code with a friend or family member.
4. The referred person uses the referral link or code when signing up for Silo.
5. The referred person opens and is approved for an eligible Silo account.
6. The referred person completes any required qualifying actions, such as funding the account.
7. Silo verifies that the referral meets the applicable program requirements.
8. The referral reward is credited or begins vesting according to the applicable offer.
9. Once any applicable vesting period has ended, the referral points become available according to the applicable Rewards terms.

Simply sending a referral link or having someone sign up does not necessarily make the referral eligible for a reward.

How Do I Refer Someone?

To make a referral:

1. Log in to your Silo Markets account.
2. Click your Profile Name in the Silo portal.
3. Select Referrals.
4. Copy your unique referral URL.
5. Share the referral URL with your friend or family member.
6. The referred customer must use the eligible referral link or code when signing up.
7. The referred customer must complete all applicable qualifying requirements.

Referral Steps

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Step 1: Click your Profile Name on the Silo Portal.

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Step 2: Select Referrals.

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Step 3: Copy your Referral URL and share it with your friends or family members.

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Step 1: Click on Profile Name on Silo Portal

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Step 2: Select Referrals

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Step 3: Copy The Referral URL and share it with Friends.

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Who Can Participate in the Referral Program?

Eligibility depends on the specific referral offer and the status of the accounts involved.

Generally, the referrer may need to:

• Have an eligible Silo account in good standing.
• Have access to an active referral offer.
• Use the unique referral link or code provided through their Silo account.
• Comply with the applicable referral-program terms.

The referred customer may need to:

• Use the referrer's eligible referral link or code when signing up.
• Be eligible to open a Silo account.
• Successfully open and receive approval for an eligible account.
• Fund the account as required by the applicable offer.
• Meet any applicable minimum funding or account activity requirements.
• Complete any other qualifying actions specified by the referral offer.

Depending on the offer, both the referrer and referred customer may also need to maintain their respective accounts in good standing.

Referral eligibility and requirements may change over time. Always review the terms associated with the specific referral offer available in your account.

What Qualifies as a Successful Referral?

A referral generally becomes eligible for a reward only after the referred customer has completed all required qualifying actions.

Depending on the offer, these actions may include:

• Signing up using the correct referral link or code.
• Opening an eligible Silo account.
• Receiving account approval.
• Funding the account.
• Meeting a minimum funding requirement.
• Maintaining the required account status.
• Completing any applicable waiting or verification period.

A referral is not considered complete simply because the referral link was sent or because the referred person created an account.

Referral Rewards and Vesting

When Do Referral Points Start Vesting?

Referral points generally begin the vesting process after the referred customer completes the required qualifying actions under the applicable referral offer.

Depending on the offer, the referred customer may need to complete account opening, funding, minimum deposit, account activity, or verification requirements before the points can begin vesting.

Silo may review the referral after these requirements are completed to determine whether the reward is eligible.

How Long Does Referral Point Vesting Take?

The exact vesting timeline depends on the current Silo referral-program terms and whether all applicable eligibility requirements have been satisfied.

Referral rewards may not become available immediately after an individual qualifying action is completed. For example, even if a referred customer has opened and funded an account, the referral may remain pending while Silo confirms that the account and qualifying activity meet the requirements of the applicable offer.

If your referral is showing as Pending, allow time for Silo to verify the required actions and for any applicable processing or vesting period to end.

The specific timing applicable to a referral is determined by the terms of the referral offer associated with that referral.

Why Are My Referral Points Still Pending?

Referral points may remain pending while Silo confirms that the referral qualifies.

Common reasons include:

• The referred customer has not completed all required steps.
• The referred customer has not yet funded their account.
• A required minimum funding amount has not been met.
• The qualifying deposit or account activity is still processing.
• The referral has not yet been verified.
• The referred customer did not sign up through the eligible referral link or code.
• The referral does not satisfy the applicable eligibility requirements.
• A required waiting or vesting period has not ended.
• Additional account verification is required.

A pending referral does not necessarily mean the referral has been rejected. It may simply mean that one or more requirements are still being processed or verified.

When Will I Receive My Referral Reward?

Referral rewards are generally issued after the referred customer completes all required qualifying actions and any applicable account or funding requirements have been satisfied.

The timing and amount of a referral reward may vary depending on the specific referral offer. Some referrals may require additional verification or a waiting period before the reward is issued or becomes available.

Once the applicable requirements have been satisfied and the reward has fully vested, eligible referral points should become available according to the applicable Silo Rewards and referral-program terms.

You can check your Referrals or Rewards dashboard to monitor the current status of your referral and available points.

Referral Limits and Eligibility

What Happens If My Referral Does Not Qualify?

Not every referral will result in a reward.

A referral may fail to qualify if the referred customer does not complete the required actions or if another eligibility requirement is not satisfied.

For example, a referral may not qualify if:

• The referred person does not use the correct referral link or code.
• The referred person does not complete account opening requirements.
• The referred person does not fund the account as required.
• The required minimum funding amount is not met.
• The referred person is not eligible for the applicable offer.
• The referral does not meet applicable timing requirements.
• The account does not remain eligible or in good standing as required.
• Another restriction in the referral-program terms applies.

Can I Refer Multiple People?

Your ability to make multiple referrals and the number of referrals that may qualify for rewards depend on the applicable referral offer.

Some referral promotions may place limits on the number of eligible referrals, total rewards that can be earned, or the period during which referrals qualify.

Review the terms of the specific referral offer available in your Silo account for applicable limits.

Can I Refer an Existing Silo Customer?

Eligibility for existing Silo customers depends on the specific referral offer. Some offers may be limited to eligible new customers and may include restrictions on existing customers, duplicate accounts, or self-referrals.

Review the applicable referral-program terms before making a referral if you are unsure whether someone qualifies.

Do Referral Points Count Toward Other Rewards Limits?

Referral points may be subject to separate rules or limits from points earned through other eligible Silo activities.

Different Rewards programs or promotional offers may have their own earning limits, redemption rules, expiration rules, vesting periods, and eligibility requirements.

The applicable Silo Rewards Agreement and referral-program terms determine how referral points are treated.

What If My Referral Never Vests?

If you believe your referral met all applicable requirements but the reward remains pending beyond the expected processing or vesting period, contact Silo Support.

Before contacting Support, review:

1. Your referral status.
2. The date the referral was submitted.
3. Whether the referred customer used your referral link or code.
4. Whether the referred customer opened an eligible account.
5. Whether required account funding was completed.
6. Whether any minimum funding requirement was satisfied.
7. Whether the applicable vesting or waiting period has ended.

When contacting Support, provide the referral information available in your account so the team can review the referral status.

How Can I Track My Referrals?

You can monitor your referral activity through the Referrals section of your Silo account.

Depending on the applicable offer, you may be able to see:

• Referrals you have submitted.
• Referral status.
• Pending referral rewards.
• Vested rewards.
• Available points.
• Other information related to the referral offer.

If a referral does not appear as expected, confirm that the referred customer used the correct referral link or code and completed the applicable requirements.

Referral Program FAQ

How does the Silo Referral Program work?

Eligible customers can share a unique referral link or code. When the referred customer completes all required qualifying actions, both parties may be eligible for a referral reward, subject to the applicable offer terms.

How do I make a referral?

Go to Profile Name → Referrals, copy your unique referral URL, and share it with the person you want to refer.

Does sending a referral link guarantee a reward?

No. The referred customer generally must complete all required qualifying actions before a reward can be earned.

When do referral points start vesting?

Referral points generally begin the vesting process after the referred customer completes the required qualifying actions.

How long does vesting take?

The vesting period depends on the applicable referral offer and may vary based on verification and processing requirements.

Why are my referral points pending?

Points may be pending because required actions have not been completed, account funding is still processing, Silo is verifying the referral, or an applicable waiting period has not ended.

When can I use my referral points?

Once the referral has satisfied the applicable requirements and the points have fully vested, they become available according to the applicable Rewards terms.

What if my referral never vests?

If you believe all requirements were met but the referral remains pending beyond the applicable processing or vesting period, contact Silo Support with the relevant referral information.

Referral Program Terms

Referral rewards, eligibility requirements, qualifying activities, reward amounts, vesting periods, referral limits, and other program conditions are subject to the terms of the applicable Silo referral offer and Silo Rewards Agreement.

Silo may require verification of qualifying activity before issuing or vesting a referral reward. A referral does not guarantee that either the referrer or referred customer will receive a reward.

The specific terms displayed or provided for the applicable referral offer control if they differ from the general information in this article.

Conclusion

The Silo Markets Referral Program allows eligible customers to invite friends and family using a unique referral link or code. Rewards generally become eligible after the referred customer completes the required qualifying actions and any applicable verification or vesting requirements have been satisfied.

Referral points may remain pending while Silo verifies eligibility, processes qualifying activity, or waits for the applicable vesting period to end. If a referral remains pending beyond the expected timeframe and you believe all requirements have been met, contact Silo Support for assistance.